What kind of work does an IT Business Analyst do?
We all
know, at the time of this era, the Business Operations can’t run without IT. Besides
the basic Office applications, various IT solutions are needed for fulfilling
different Business Objectives, e.g. enhancing the working efficiency. The IT solution could be, e.g., consolidating
the information for collaborative work.
In order to
fulfil the IT needs of Business, a Bridging role would be needed to deal with
Business Stakeholders, IT domain experts, Vendors and sometimes even the
Organization’s external Clients. We call this Bridging Role, the IT Business Analyst, who will be active
from the moment when Business raises the request till and after the solution is
implemented. Having an competent IT Business Analyst in an organisation is one
of the success factors for a successful IT Project.
- Engage with the Business Stakeholders to find out why Business needs an IT solution, and what exactly Business needs.
- Liaise with IT domain experts to find out what current IT landscape can provide and allow for the IT solution
- Guide the Business and IT stakeholders to evaluate and select the best-fit IT solution
- Contact the various vendors for Solution proposal, including pricing and support information
- Verify the Solution functionality during the Implementation
- Oversee the Business needs for the future
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